Professional Telemarketing Training
A Potentially Powerful Tool
Telemarketing is a powerful tool, but often ineffectively utilized. Whether your objective is cost effective appointment
generation or effectively closing the sale via telephone, asking the questions is only part of the process.
Not as Easy as it Looks
Telemarketing is also not as easy as it looks. It involves talking on the phone to someone you do not know and trying
to convince them to either buy a product, use a service, or commit to future contact.
The Skills for Success
Successful telemarketers have the rapport building skills necessary to open and maintain a relationship. They develop
the listening skills required to wait for all the answers.
They will learn to hear what are the key "triggers" or influencing factors necessary to achieve their call targets.
Even many great face-to-face sales people lack the essential skills needed to get appointments over the phone.
A Tailored Approach
Approach Telemarketing offer telemarketing training either on an 1-2-1 basis for business managers and owners needing to
make those important sales calls themselves, or to a group of sales individuals
who need to use the telephone to gain confidence, improve calling techniques, overcoming personal obstacles and
general key objections.
A Flexible Syllabus
Each course can be bespoke and company specific with prices starting from £300. Topics include:-
Writing Effective scripts;
Generating New Business;
How to Handle Objections;
Building Customer Relationships.
Articles
- Best practice in telemarketing...
- Different types of telemarketers...
- Telemarketing in a downturn...
Our Brochure
Download your free copy here